SHIPPING

At Stabilfit, we are pleased to offer shipping exclusively within Canada. All orders are processed and dispatched from our Canadian warehouse to ensure prompt delivery.

Shipping Times:

  • Standard shipping typically takes 3-7 business days, depending on your location.

  • Expedited options may be available at checkout for faster delivery.

Shipping Costs: Shipping costs are calculated at checkout based on the weight and size of your order, as well as your delivery address.

Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.

Thank you for choosing Stabilfit.

RETURNS

At Stabilfit, we strive to ensure that you are completely satisfied with your purchase. If you need to return an item, please adhere to the following guidelines:

Eligibility for Returns:

  • Items must be returned within 30 days of the purchase date.

  • Products must be unused, in original packaging, and include all accessories, manuals, and documentation.

Return Process:

  • To initiate a return, please contact our customer service team for a Return Authorization (RA) number. This number must be included with your returned package.

  • Returns can be shipped to our designated returns address. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds:

  • Upon receiving and inspecting the returned item, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.

  • Please note that shipping fees are non-refundable.

Exchanges:

  • If you wish to exchange an item for a different size or colour, please follow the return process and place a new order for the desired item.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost.

If you have any questions regarding our return policy, please reach out to our customer service for assistance. Thank you for choosing Stabilfit.